Privacy Policy
Effective date: October 22, 2026
Nau & Again Travel (“we,” “us,” and “our”) respects your privacy. This policy explains what personal information we collect through nauandagaintravel.com and in the course of planning your travel, how we use and share it, and the choices you have.
Nau & Again Travel is an independent travel advisory owned by Celeste Nau and based in Tuscola, Illinois. We operate as an independent affiliate of Atlas Coast Travel Group, our host agency. By using our website or booking travel with us, you agree to the practices described here.
Questions? Contact us at celeste@nauandagaintravel.com or (765) 761-2216.
Information we collect
We collect only what we need to plan, book, and support your travel.
Information you give us
- Contact details: name, email address, phone number, and mailing address.
- Traveler details: full legal names, dates of birth, gender, citizenship, and passport or other travel-document information for everyone in your party, as required by cruise lines, airlines, and border authorities.
- Trip preferences: destinations, dates, budget, cabin and dining preferences, celebrations, loyalty or past-guest numbers, and travel history.
- Special requests: accessibility, mobility, dietary, or medical needs you choose to share so suppliers can accommodate you.
- Emergency contact information, when you provide it.
- Payment information: credit or debit card details provided through a secure payment link (see “Payment information” below).
How we receive it
- Our client intake form
- Consultation bookings scheduled through Calendly
- Email, phone, text, and in-person conversations
- Contact or newsletter sign-up forms on our website
Information collected automatically
When you visit our website, our hosting and analytics providers may collect your IP address, browser and device type, pages viewed, referring site, and approximate location. See “Cookies and analytics” below.
How we use your information
We use your information to:
- Research, quote, book, and manage cruises, tours, flights, hotels, and other travel arrangements
- Communicate with you about your trip, including confirmations, payment reminders, documents, and changes
- Offer and arrange travel insurance when you request it
- Schedule and hold consultation calls
- Handle special requests, changes, cancellations, and supplier issues on your behalf
- Send newsletters, travel tips, and offers if you have opted in
- Run and improve our website and services
- Meet legal, tax, accounting, and host-agency record-keeping requirements
We do not sell your personal information, and we do not share it with third parties for their own marketing.
How we share your information
We share personal information only as needed to deliver the services you ask for, or when the law requires it.
| Who | Why |
|---|---|
| Travel suppliers (cruise lines, airlines, hotels, tour and transfer operators) | To make and manage your bookings. Their own privacy policies govern how they use your information. |
| Atlas Coast Travel Group, our host agency | To process bookings, payments, and commissions, and to meet its compliance and record-keeping obligations. |
| Service providers we use to run the business (our agency/CRM platform, Calendly, email, website hosting, and analytics) | To store records, schedule calls, communicate with you, and operate our website, under their own security and confidentiality terms. |
| Insurance suppliers | To quote and issue travel insurance. |
| Government and border authorities | When suppliers or law require it (for example, passport details for cruise manifests and international travel). |
| Legal and safety | To comply with law, respond to lawful requests, protect our rights, or protect the safety of travelers. |
If you travel internationally, your information will be transferred to suppliers and authorities in the countries you visit, which may have different privacy laws than the United States.
Payment information
We never ask you to send card numbers by email, text, or phone message. Card details are entered by you through a secure payment link, used only to pay for the travel you authorized, and securely destroyed after your trip is complete. Suppliers may also charge your card directly under their own payment-security standards. The exact method will be communicated to you in advance.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information, including secure platforms and limited access. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If we learn of a breach affecting your personal information, we will notify you as required by Illinois law.
How long we keep information
We keep your information for as long as you are a client and as needed for legal, tax, accounting, and host-agency requirements. Payment card details are destroyed after travel. You can ask us to delete information we no longer need to keep.
Cookies and analytics
Our website uses cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use it. We use Namecheap, WordPress, and Jetpack to see aggregate traffic. You can block or delete cookies in your browser settings; some features may not work as a result.
Emails and marketing
If you subscribe to our newsletter or travel updates, we will email you about trips, tips, and offers. Every marketing email includes an unsubscribe link, or you can reply and ask to be removed. We will still send messages about trips you have booked.
Your choices and rights
You may ask us to:
- Tell you what personal information we hold about you
- Correct information that is inaccurate
- Delete information we are not required to keep
- Stop sending you marketing messages
Contact us using the details below. We will respond within a reasonable time and may need to verify your identity. Depending on where you live, you may have additional rights under your state’s privacy laws.
Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them online. We collect a minor’s details only from a parent or guardian, for the purpose of booking that child’s travel.
Links to other websites
Our site may link to cruise lines, suppliers, insurers, and booking tools. We are not responsible for their content or privacy practices; please review their policies.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed. Significant changes will be posted on this page.
Contact us
Nau & Again Travel · Celeste Nau, Travel Advisor · Tuscola, Illinois
Email: celeste@nauandagaintravel.com · Phone: (765) 761-2216